New 211 help line launched for Chicago and suburban Cook County residents


Residents a Chicago and suburban Cook County now they will have a free resource available to help them with their essential daily needs.

The 211 hotline is a 24/7 service. I was introduced by the Mayor Lori Lightfoot and other local leaders during a Friday press conference.

“The 211 system can connect residents to these navigators and a wide variety of Chicago recovery plan resources, as well as many other city and county resources,” Lightfoot said.


It connects people with essential health and social support and information during times of non-emergency crises. Some of these resource categories include:

Simply dial 2-1-1 to speak to a local resource navigator. Text your postcode to 898211 to connect via SMS or chat online with an active resource browser their website.

The helpline is available to all residents at this time.


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Written by Natalia Chi

Chicago Popular; Chicago breaking news, weather and live video. Covering local politics, health, traffic and sports for Chicago, the suburbs and northwest Indiana.

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